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Privacy Policy

The purpose of this privacy policy is to inform users (hereinafter Users) of the https://unreal-solutions.com/ website, in accordance with applicable legislation, on how their personal data is processed by the owner and operator of https://unreal-solutions.com/, Unreal Solutions Kft., acting as data controller (hereinafter referred to as Unreal Solutions Kft. / Data Controller).

1. Identity and contact details of the data controller

Data controller: Unreal Solutions Kft.
Postal address: 8105 Pétfürdő, Újmandulás utca 28., Hungary
Company registration number: 19-09-522629
Email address: contact@unreal-solutions.com

2. Purpose and legal basis of data processing, categories of data, duration, and consequences of failure to provide data

For ease of review, we have outlined below the purpose of our individual data processing activities, the legal basis on which these processing activities are conducted, how long we retain personal data, and details regarding other aspects of data processing.

2.1. Communication with individual inquiries and clients

Purpose of data processing: Initiating contact and maintaining communication regarding the services of Unreal Solutions Kft. via the "Contact" section of the https://unreal-solutions.com/ website or by email in the case of an individual client inquiring about our services.
Legal basis of data processing: The voluntary consent of the data subject, provided by sending the email or the message through the Website.
Categories of processed data: Name, email address, subject of inquiry, and message content of the individual sending the inquiry to Unreal Solutions Kft.
Duration of data processing: Deleted within 2 months following the last exchange of correspondence.
Consequences of failure to provide data: If the Website visitor or inquiring individual does not send a message, we are unable to establish or maintain contact, and therefore cannot respond to their inquiry.

2.2. Communication with representatives of legal entities and other organizations

Purpose of data processing: Initiating contact and maintaining communication regarding the services of Unreal Solutions Kft. via the "Contact" section of the https://unreal-solutions.com/ website or by email in the case of inquiries from contact persons representing legal entities or other organizations interested in services.
Legal basis of data processing: Legitimate interest of Unreal Solutions Kft. It is the business interest of Unreal Solutions Kft. to maintain communication and provide price quotes to businesses ordering services.
Categories of processed data: Name, email address, job title, notification address, other contact details necessary for communication, subject of the inquiry, and message content of the contact person reaching out to Unreal Solutions Kft.
Duration of data processing: Upon a change in the person of the contact representative, or otherwise deleted within 2 months of the last inquiry.
Consequences of failure to provide data: If the contact person does not provide the required information, we are unable to establish or maintain contact, and therefore cannot respond to the inquiry.

2.3. Issuance and retention of invoices

Purpose of data processing: Issuing and retaining invoices generated as consideration for services/products based on a contract concluded between Unreal Solutions Kft. and the Buyer as an individual.
Legal basis of data processing: Compliance with legal obligations applicable to Unreal Solutions Kft. as data controller (Unreal Solutions Kft. is legally required to issue and retain invoices).
Categories of processed data: Name and address of the individual Buyer, name and address of the invoice recipient, and data content of the invoice.
Duration of data processing: 8 calendar years from the last day of the year the invoice was issued (mandated by Section 169 (1)–(2) of Act C of 2000 on Accounting).

3. Data subject rights and their enforcement

As a customer, user, or inquiring party affected by data processing, you are entitled to the following rights regarding your personal data:

3.1. Right of access – You have the right to obtain confirmation from Unreal Solutions Kft. as to whether or not personal data concerning you is being processed, and where that is the case, to access your personal data and information set out in the General Data Protection Regulation (GDPR) (such as the purposes of processing, legal basis, recipients or categories of recipients of the personal data, duration of retention or criteria used to determine that period, data subject rights, and remedies). Unreal Solutions Kft. is obliged to provide a copy of the personal data undergoing processing.

3.2. Right to rectification, erasure, and restriction of processing – You have the right to request the rectification, erasure, or restriction of processing of your personal data. The right to rectification provides that upon your request, Unreal Solutions Kft. will rectify inaccurate personal data concerning you without undue delay, and you also have the right to have incomplete personal data completed. Upon your request, Unreal Solutions Kft. will erase your personal data without undue delay. You have the right to request that Unreal Solutions Kft. restrict (or freeze) data processing if one of the following conditions is met:

  • You contest the accuracy of the personal data, for a period enabling Unreal Solutions Kft. to verify the accuracy of such personal data;
  • The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  • Unreal Solutions Kft. no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims;
  • You have objected to processing; in this case, restriction applies for the period until it is verified whether the legitimate grounds of the data controller override yours.

3.3. Right to data portability – You have the right to data portability. Under this right, you are entitled to receive the personal data concerning you which you have provided to the Data Controller in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance from the Data Controller. Where technically feasible, you may request that the personal data be transmitted directly from one controller to another.

3.4. Right to withdraw consent – Where processing is based exclusively on your consent (e.g. regarding contact details), you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

3.5. Please also note that certain rights may be partially limited due to statutory obligations applicable to Unreal Solutions Kft. (For example, if legislation mandates that we retain your personal data, we cannot erase them and therefore cannot fulfill an erasure request).

3.6. If you wish to exercise your rights or have any questions regarding data processing, please send us an email or a postal letter to our contact details. We will examine your request promptly and aim to respond as soon as possible, but at the latest within 1 month.

Our contact details:
Email address: contact@unreal-solutions.com
Postal address: 8105 Pétfürdő, Újmandulás utca 28., Hungary

4. Right to lodge a complaint, judicial remedy

If you notice any infringement of your rights during data processing, the following options are available to you:

  • You may turn directly to Unreal Solutions Kft., either via email or by postal mail.
  • You may initiate court proceedings in case of unlawful processing of your data or breach of data security requirements. You can find information regarding court jurisdiction and contact details on the following website: www.birosagok.hu
  • Without prejudice to the above rights, you may at any time lodge a complaint with the supervisory authority, the National Authority for Data Protection and Freedom of Information (NAIH). Contact details for NAIH: Website: www.naih.hu Postal address: 1055 Budapest, Falk Miksa utca 9-11, Hungary
    Please note that the above authority contact details are strictly for communication purposes; further information on how to exercise your right to lodge a complaint can be found on www.naih.hu or requested through the contact options listed there.

5. Cookie management for the https://unreal-solutions.com/ website

5.1. Introduction

Unreal Solutions Kft., operator of the https://unreal-solutions.com website (hereinafter referred to as the Website), uses cookies to operate the Website and facilitate its use. The purpose of this notice is for Unreal Solutions Kft., as data controller, to provide information to visitors accessing the Website (hereinafter referred to as Users) regarding the use of cookies on the Website.

5.2. About cookies in general: what is a cookie?

Cookies are small text files containing a unique identifier that are stored on the User's computer or mobile device, enabling the User's device to be recognized when visiting a certain website or using an application. Cookies assist in displaying website functions, such as ensuring that the Website and its content load properly in the User's web browser. Cookies by themselves do not collect data stored on your computer or in your files.

General cookie categories:

  • Essential session cookies:
    These are indispensable for navigating the website, ensuring key website functions operate properly, and accessing secured areas. These cookies do not collect information that could be used for marketing purposes or that remember what other websites the visitor has browsed. Upon closing the browser, these cookies are automatically deleted and the session ends. If a visitor does not accept these cookies, the website or parts thereof may not function or may display incorrectly, making it impossible to use the website or submit forms. The legal basis for using these cookies is the legitimate interest of the Data Controller.
    Visitors are entitled to object to the processing of these cookies or request the erasure of personal data at any time by sending an email to the Data Controller.
  • Statistical cookies
    These cookies relate to website performance, development, and improving user experience, enabling the website operator to gather data on how users interact with the site. Information collected includes which parts of the page visitors clicked on, how many websites or pages they visited, session duration, any error messages encountered, etc. Statistical cookies include both persistent and session cookies depending on how long they remain stored in the visitor's browser or device. Statistical cookies are placed on the user's device while browsing the website and can be deleted afterwards in browser settings; the legal basis for processing them is the consent of the data subject.
  • Advertising cookies
    The purpose of these cookies is to display relevant advertisements to visitors. They gather information such as which pages were visited, which parts of the website were clicked, and how many pages were viewed, in order to present content tailored to the visitor's interests. The legal basis for processing advertising cookies is the consent of the data subject.
  • Social media cookies
    The purpose of these cookies is to facilitate social media features on the website, such as sharing content on Facebook, Instagram, or other platforms, linking accounts to social content, or displaying content hosted by social media providers via integrated plugins. Social media providers may collect data through cookies regarding how visitors use their services and what content they share, to present content aligned with their interests. The legal basis for operating them is the consent of the data subject.
  • Third-party cookies
    In addition to the above, providers of other services not in a contractual relationship with the website operator may also place cookies on the website independently, for their own operational purposes. Such cookies originate from a domain different from the domain appearing in the address bar of the website visited by the user, regardless of whether that organization qualifies as an independent data controller.

5.3. Cookie settings

Most web browsers support cookie management. Within browser settings, cookies can be manually deleted, blocked, or completely disabled. You may choose to allow cookies only on specific websites. On our website, you can easily disable cookie handling for free through your browser. If you enable cookies in your browser, we assume you accept the use of standard cookies employed by our servers and website.

Information on cookie settings for commonly used browsers can be found at the following links:

6. Amendments to the privacy policy

Unreal Solutions Kft. reserves the right to unilaterally amend this privacy policy at any time; therefore, it is advisable to revisit the Website from time to time to view the current version in effect.

The Unreal Solutions Kft. team
Dated: September 15, 2025
Version: 1/2025